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About Telemedicine

Telemedicine, also known as telehealth, at Johns Hopkins Medicine makes it possible for patients to chat in real time with some of the world’s leading practitioners through computers, smartphones or tablets.

Telemedicine is a convenient and economical alternative to in-person visits. Patients living with conditions that make it difficult to travel benefit from telemedicine services, which can ensure expert medical follow-up and help patients stay independent. Also, patients who live in remote or underserved communities can use telemedicine to connect with care at Johns Hopkins.

A growing number of Johns Hopkins doctors and programs participate in telemedicine. Telemedicine services help providers treat more patients in need, consult with other experts to provide better diagnoses, add efficiency and reduce overall health care costs.

“Johns Hopkins has a long history of telemedicine innovation... it made sense for us to consolidate and support our remote care initiatives because telemedicine is an important part of our strategic plan.”

— Rebecca Canino, administrative director

How does telemedicine work?

More and more of our doctors are offering follow-up appointments that can be conducted as online doctor visits using a smartphone, tablet or laptop with webcam. These real-time online visits are convenient and allow more flexibility to help the doctor and patient make progress on the treatment plan.

For example, a patient being treated for a chronic condition can use telehealth to follow up with her doctor from home, and discuss adjusting medications or any new symptoms that develop.

Visits with Johns Hopkins Doctors and Care Providers

Many existing patients with a MyChart account or new patients now have the option to participate in a live-video appointment, called a video visit, with a Johns Hopkins outpatient primary or specialty care provider. 

Clinician-to-Clinician Consultation

Doctors and other clinicians outside of Johns Hopkins Medicine can create accounts through Epic and use telemedicine to consult with practitioners at Johns Hopkins on diagnosis and treatment. Using this technology effectively connects providers in different locations and makes it easy to ensure quality multidisciplinary care.

Community Health Support

Telemedicine can serve patients where access to medical offices is limited, and where health care costs are a concern. In community programs, patients can access online medical appointments with a Johns Hopkins doctor through a central location such as a participating community health center. Or, Johns Hopkins therapists providing health care to patients in their homes can use telehealth for real-time consultation with doctors during their care visit.

Leadership at Johns Hopkins Telemedicine

Clinical Director

Assistant Medical Director 


Administrative Director

Rebecca Canino

Rebecca Canino
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